How are embroidery digitizing requests handled inside an order?

The digitizing lives inside the order. Not in an email thread. Add an embroidered product and a digitizing line item is added automatically. The request is linked to the order. The proof, the approval, the DST and the stitch count stay attached to the line that paid for them. A digitizer still does the digitizing; the studio doesn't invent a stitch file from a JPEG. What changed is that nothing about it lives in somebody's inbox. The floor sees a line that's ready, or a line that's waiting, and never a line that's a mystery.

What it used to cost you: A file arriving three days later attached to nothing, and a polo order that died waiting for it.

The feature is called Digitizing requests. It runs on the same rails as everything else here: one catalog, one price list, one cockpit, your name on the front.