Questions ยท Orders, inventory and fulfillment
Can an order be edited after it is placed?
Change the order after it's placed. Ledger and PO follow. Swap a size, add a line, fix an address, change a quantity, before or during the hold window. The ledger, the PO on the supplier account and the routing update with it. The buyer gets a corrected receipt from the store's name. Every edit is logged with who made it. Add a line and the PO adds the blanks. Drop a line and the split, the tax and the settlement recalc. Change the ship-to and the route reconsiders which floor is closest. A change the buyer asks for lands on the order as a request, and the rep approves it instead of rebuilding it.
What it used to cost you: Cancel, rebuild, re-charge, apologize.
The feature is called Order edit. It runs on the same rails as everything else here: one catalog, one price list, one cockpit, your name on the front.
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