Is there a system log of everything that happened to an order?

Every event, timestamped, searchable. Orders placed, POs raised, routes taken, webhooks sent, prices changed, catalogs deployed. One log across the network, filtered by location, store or user. When something looks wrong, you read what happened instead of guessing, and you read it yourself instead of asking the vendor. Webhook deliveries and API calls show with their result, so an integration that fails at two in the morning is a search, not a mystery. Locations see their own slice; HQ sees the network. A support call that used to start with "what did you click" now starts with the row.

What it used to cost you: A support ticket to the vendor asking what their system did.

The feature is called System log. It runs on the same rails as everything else here: one catalog, one price list, one cockpit, your name on the front.